We use Fed Ex and UPS for smaller items and ship large furniture via Fed Ex Freight or a white glove blanket wrapped delivery service.  We work hard to keep delivery costs as low as possible and make special trucking arrangements for large orders.
Except for custom orders, we accept returns of items made within 14 days of delivery, provided that the item is in its original condition.  Shipping charges are non-refundable and the buyer is responsible for return shipping charges.